Flex Blog

MVNO Customer Service Rankings: Why a Human Touch Still Matters

MVNO Customer Service Rankings: Why a Human Touch Still Matters

When most people shop for a phone plan, they compare two things first: price and coverage. Those matter, of course, but ask anyone who’s ever been stuck on hold for hours or bounced between chatbots, and you’ll quickly realize that...

Read more

The MVNO Business Model: Built for Customers, Not Corporations

The MVNO Business Model: Built for Customers, Not Corporations

When you pay your phone bill each month, do you know where your money actually goes? With traditional carriers, a big chunk of it funds overhead: expensive retail stores, massive ad campaigns, layers of corporate costs, ongoing tower & service...

Read more

What Is an MVNO? Breaking Down the Smarter Solution For Premium Wireless

What Is an MVNO? Breaking Down the Smarter Solution For Premium Wireless

Rather than building and maintaining their own towers, MVNOs purchase data from major networks, then resell that service to customers under their own brand.

Read more