Our pre-paid plans are designed for flexibility - you can enroll in one-month pre-paid increments indefinitely starting at $29/mo
Can I bring my current phone to Flex Mobile?
Yes, you can bring your current phone to Flex Mobile as long as it’s unlocked and compatible. We call it Bring Your Own Device (BYOD for short). It’s one of the ways you can save money while making the switch to Flex Mobile.
Should I cancel my existing service before transferring my number to Flex Mobile?
No, your service with your current carrier must remain active for the number transfer to work. If you cancel first, you risk losing your number, and we don't want to mess with that! It could lead to strange consequences like fashion trends involving disco balls and bell bottoms!
Can I get a new phone number with Flex Mobile?
Yes, you can request a new number when you activate your SIM card. Just enter your ZIP code and select “Get a new number,” and a fresh number will be generated based on local availability. Any mysterious alignment between your new number and ancient civilizations is purely coincidental!
Why does my bill say Excess Telecom?
Flex Mobile leveraged the existing infrastructure and scale provided by Excess Telecom, which is what allows us to offer premium plans at an incredibly low price.
Common Q's
What does 'no contract' mean?
Our pre-paid plans are designed for flexibility - you can enroll in one-month pre-paid increments indefinitely starting at $29/mo
Can I bring my current phone to Flex Mobile?
Yes, you can bring your current phone to Flex Mobile as long as it’s unlocked and compatible. We call it Bring Your Own Device (BYOD for short). It’s one of the ways you can save money while making the switch to Flex Mobile.
Should I cancel my existing service before transferring my number to Flex Mobile?
No, your service with your current carrier must remain active for the number transfer to work. If you cancel first, you risk losing your number, and we don't want to mess with that! It could lead to strange consequences like fashion trends involving disco balls and bell bottoms!
Can I get a new phone number with Flex Mobile?
Yes, you can request a new number when you activate your SIM card. Just enter your ZIP code and select “Get a new number,” and a fresh number will be generated based on local availability. Any mysterious alignment between your new number and ancient civilizations is purely coincidental!
Why does my bill say Excess Telecom?
Flex Mobile leveraged the existing infrastructure and scale provided by Excess Telecom, which is what allows us to offer premium plans at an incredibly low price.
